I go through this from time to time. Most of the time it’s more a feature than a bug, but every now and then I get bug bites on my ass.
I got a referral for a glaucoma specialist, but it’s not as though the “big” town fifty miles away could keep one employed full-time. He only pops into that branch once a month, I was told, and since I don’t know when that is or how fast his docket fills up, I needed to make an appointment quickly. So I called, and a nice lady was pleased to sign me up and all, but there’s this problem.
“Mailing address?” Well, I have a mail drop addy, but her computer form didn’t know what do to with “Care Of.”
“Well, what’s your street address? That’s all it really wants.” Yeah, you don’t understand.
Very nice lady, don’t get me wrong, she wasn’t trying to give me a hard time. In fact, at the point where she tried to apologize I told her it was I who owed her an apology: She didn’t call up and complicate my life.
We finally got it worked out. Next appointment: Jan 31. Here we go again.